Coordinate your guests’ transfers

From the airport to your property entrance

The exact hotel name, location and permitted pickup point help prepare the service. Include dates, flights and guest numbers with each request.

If your property has several entrances or buildings, provide the reference your driver should use.

Plan group arrivals

For weddings, meetings and group stays, send the passenger breakdown by flight and the planned departures. The team will review routes and available vehicles against that itinerary.

List airport transfers separately from any other journeys you would like quoted during the stay.

Identify who coordinates each service

Choose a hotel contact to clarify pickup locations, itinerary changes and guest requirements. Include a group contact where appropriate.

Before passing service details to a guest, check the confirmation: route, date, passengers, vehicle and terms should match the request.

Tell us about your transportation needs

Contact the team with your property name, usual routes and the types of travelers you serve. Include dates for any specific request so availability can be reviewed.

Commercial and operating terms are agreed directly with the team for the proposed service.

A few helpful answers

Frequently asked questions